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Serving East Haven, CT and surrounding areas. (475) 550-3669
Effective date: January 1, 2026
By accessing or using the website located at concreteeasthaven.com, or by requesting or receiving services from Complete East Haven Concrete("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or engage our services.
Complete East Haven Concrete provides residential and commercial concrete contracting services in East Haven, CT and surrounding areas. Services include, but are not limited to, concrete driveway installation, patio construction, slab foundations, sidewalk installation, stamped concrete, decorative concrete, retaining walls, pool decks, steps, footings, floor installation, and concrete cutting. The specific scope of any project is defined in the written estimate or contract provided to the customer before work begins.
All written estimates provided by Complete East Haven Concrete are based on the scope of work described at the time of the site visit and the information provided by the customer. Estimates are valid for 30 days from the date of issue unless otherwise stated in writing.
If conditions change after an estimate is accepted - for example, hidden obstacles are discovered during excavation, or the customer requests changes to the original scope - the Company will notify the customer in writing before proceeding with any additional work or incurring additional costs. The customer must authorize any changes in writing before the Company is obligated to complete them.
Prices do not include permit fees unless expressly stated in the written estimate. Permit fees, when applicable, are passed through to the customer at cost.
Project start dates are scheduled once a written estimate is accepted and any required deposit is received. Start dates are estimates and may be adjusted due to weather conditions, permit timelines, or other factors outside the Company's control. Concrete work cannot be poured in freezing temperatures or during precipitation; the Company reserves the right to reschedule pours without penalty in such conditions.
If the customer needs to cancel or postpone a scheduled project, they must notify the Company in writing at least 48 hours before the scheduled start date. Cancellations made with less than 48 hours notice may result in forfeiture of any deposit paid to cover mobilization and material ordering costs incurred by the Company.
The Company reserves the right to decline or cancel any project for any reason before work begins, in which case any deposit paid will be returned in full.
Payment terms are specified in the written estimate or contract provided to the customer. A deposit may be required before work begins, with the remaining balance due upon project completion unless otherwise agreed in writing.
Final payment is due at the time of project completion, upon the customer's walkthrough and acceptance of the finished work. Accepted payment methods will be listed in the written estimate.
Invoices not paid within 30 days of the due date may be subject to a late payment fee or referral to a collections agency. The customer is responsible for any costs associated with collecting unpaid balances, including reasonable attorney fees.
The customer is responsible for:
The Company is not responsible for delays or additional costs caused by the customer's failure to meet these responsibilities.
The Company warrants that all work will be performed in a workmanlike manner consistent with industry standards. Any defect in workmanship discovered within the warranty period stated in the written estimate will be corrected at no charge to the customer.
This warranty does not cover:
Except as expressly stated in the written estimate or contract, the Company makes no other warranties, express or implied, regarding the services or finished work.
To the fullest extent permitted by applicable law, the Company's total liability to the customer for any claim arising out of or related to services performed shall not exceed the total amount paid by the customer for the specific project giving rise to the claim.
The Company shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of use, loss of income, or damage to property other than that directly caused by the Company's negligence.
The content on our website is provided for general informational purposes only. While we make reasonable efforts to keep information current and accurate, we make no representations or warranties about the completeness, accuracy, or availability of the information on this site.
You may not use our website for any unlawful purpose, to transmit spam or harmful content, or to interfere with the operation of the site. We reserve the right to restrict access to the site at any time and for any reason.
If a dispute arises between the customer and the Company related to services performed or these terms, both parties agree to first attempt to resolve the dispute through direct communication. Please contact us directly if you have a concern about your project.
If direct resolution is not possible, disputes shall be resolved through binding arbitration or in a court of competent jurisdiction in Connecticut, as agreed upon by both parties in writing.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms shall be brought exclusively in the state or federal courts located in Connecticut.
We may update these Terms and Conditions from time to time. When we do, the effective date at the top of this page will be updated. Your continued use of our website or services after any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
Questions about these Terms and Conditions can be directed to:
Complete East Haven Concrete
33 Edward St
East Haven, CT 06512
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